Computer and Information Support Services Degree Job Opportunities

Find Career and Employment Opportunities in Computer and Information Support Services

Computer and information support services degrees are best suited for individuals that want to help people with issues related to their computer, such as viruses or crashes. By pursuing a degree in computer and information support services, an individual will be prepared to pursue a career as a technical support specialist, help desk specialist, or network administrator.

Computer and Information Support Services Degree Programs

Computers today are efficient and accessible, but they still have a number of problems caused by technical and user error that need to be corrected. This has created a demand for computer and information support services professionals. Degree programs in this field will each students how to fix programs, understanding computer language, provide customer service, and troubleshoot computer issues. The combination of these skills will allow a graduate to pursue a career as a help desk specialist, network administrator, or technical support specialist.

Help Desk Technician Job Opportunities for Computer and Information Support Services Degree Graduates

Help desk technician will work on phone lines or help desks in order to provide advice and tech support to computer systems users. They may provide services to customers or to fellow employees within an organization. Help desk technicians maintain records of daily data communication transactions, problems, and remedial actions taken. They also install and perform repairs to software, hardware, or peripheral equipment. Those that work with customers generally work with their company’s software products or they can answer questions about new hardware purchases from their organization. According to the U.S. Bureau of Labor Statistics, the median annual salary for Help desk technician in 2009 was $44,300, and this career field will experience strong growth through 2014.

Technical Support Specialist Job Opportunities for Computer and Information Support Services Degree Graduates

Technical support specialists will work on phone lines or help desks in order to provide advice and tech support to computer systems users. They are unlike help desk technicians in that they are not usually employed by the makers of the equipment people are asking assistance with. They may provide services to customers or to fellow employees within an organization. Technical support specialists maintain records of daily data communication transactions, problems, and remedial actions taken. They also install and perform repairs to software, hardware, or peripheral equipment. Those that work with customers generally work with their company’s software products or they can answer questions about new hardware purchases from their organization. According to the U.S. Bureau of Labor Statistics, the median annual salary for a technical support specialist in 2009 was $44,300, and this career field will experience strong growth through 2014.

Network Administrator Job Opportunities for Computer and Information Support Services Degree Graduates

Individuals that work as network administrators are responsible for an organization’s computer networking systems, and some activities they partake in include maintenance and upgrades. These networking systems may include local area networks, intranets, or wide area networks. Network systems administrators load computer disks and tapes and install software. They may also configure, maintain, and monitor email applications or virus protection software. Network administrators may implement new systems or they may change existing systems, and they may also be involved with network security. According to the U.S. Bureau of Labor Statistics, the median annual salary for a network administrator in 2009 was $67,710. Network administrators, like most information technology career fields, will also see rapid job growth within the next several years.

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